Frequent Questions
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover credit cards, as well as personal and business checks.
How do I place an order?
You can place an order online, by phone, or by email. Please provide us with your product quantities, sizes, and colors, as well as your shipping and payment information.
How long does it take to process an order?
Order processing times may vary depending on product availability and shipping schedules. We will provide you with an estimated delivery date when you place your order. The manufacturer will provide you with the exact delivery date.
What is the minimum order quantity?
Minimum order quantities may vary by brand, so please contact us for more information.
Can I cancel or modify my order?
We do not accept cancellations or modifications to orders once they have been placed. Please double-check your order details before submitting your payment.
What is your return policy?
All sales are final. However, if a product arrives damaged or defective, please contact us immediately so we can assist you in contacting the manufacturer.
How are shipping charges calculated?
Shipping charges are calculated based on the weight, size, and destination of your order. We will provide you with a shipping quote before the manufacturer processes your payment.
How can I contact customer service?
You can contact customer service by phone, email, or through our website’s contact form.
Do you offer expedited shipping options?
Yes, the manufacturer may offer expedited shipping options for an additional fee. Please contact us for more information.
What is your warranty policy?
All of our products are guaranteed for quality and workmanship. If you have any issues with your order, please contact us so we can discuss with the manufacturer.