Fall 2025 Collection
Rich textures, vibrant patterns, and timeless designs come together to redefine your boutique.
Frequently asked questions
Answers to your most common questions and concerns.
FAQ
Customer Support
The most common questions about our brands and wholesale process.
Ask a questionMost common inquiries
How do I place an order?
Place your order online, by phone, or via email. Be sure to include product quantities, sizes, colors, along with your shipping and payment details. If you need assistance, please contact us.
How long does it take to process an order?
Order processing times may vary depending on product availability and shipping schedules. The manufacturer will provide you with the exact delivery date.
What is the minimum order quantity?
The minimum order quantity is 4 pieces per SKU to ensure availability and consistency across our product lines. This allows you to stock a balanced selection of sizes and colors while meeting the requirements of our manufacturers.
Can I cancel or modify my order?
Once an order is placed, we are unable to accept cancellations or modifications. Please carefully review your order details before submitting your payment to ensure everything is accurate.
What is your return policy?
All sales are final. However, if a product arrives damaged or defective, please contact us immediately so we can assist you in contacting the manufacturer.
How are shipping charges calculated?
Shipping charges are calculated based on the weight, size, and destination of your order. We will provide you with a shipping quote before the manufacturer processes your payment.
Why are your website prices protected?
To make purchases, you must own a storefront and meet our wholesale requirements. This ensures we maintain the integrity and exclusivity of our wholesale offerings for legitimate retailers.
How do I know if a product is in stock?
Our products is made to order, meaning we never carry stock. Every item is crafted specifically for your order, ensuring a custom and personalized experience.
How do I register to your website?
Click Here to register for an account. To complete the quick online application, you must own a storefront and provide your TAX ID number. Once your account is approved, it will be activated.
I’m having an issue with your website.
For assistance, please contact us directly using our contact form. We will promptly coordinate with our web developer to ensure your issue is resolved within 24 hours.
What is your warranty policy?
All of our products are guaranteed for quality and workmanship. If you have any issues with your order, please contact us so we can discuss with the manufacturer.
What is your lead time for production?
Production lead times vary by manufacturer. We will provide you with an estimated lead time upon order placement. Please contact us if you have any questions.
How are shipping charges calculated?
Shipping charges are calculated based on the weight, size, and destination of your order. We will provide you with a shipping quote before the manufacturer processes your payment.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover credit cards, along with personal and business checks. Your card will be charged by the manufacturer prior to shipping.
